![]() It helped the Philippines leave its mark globally in terms of its people’s skillset. More than other popular fields, the business process outsourcing industry has helped showcase the many talents of the Philippines as a country. The BPO industry has played a vital role in providing jobs to thousands if not hundreds of thousands of Filipinos. The very first call center was set up in the Philippines back in 1992 and in just over two decades, has grown exponentially, to become the economic lifeblood of the country. ![]() Every year, outsourcing suppliers are setting up, or expanding their operations - as a result of the highly educated population, close cultural alignment to the West, and comparatively low-salary environment. Read our dedicated COVI-19 articles here: OVID-19 Business Recovery Action Plan BPO in The Philippinesĭespite starting only 25 years ago, the sector is now the single biggest contributor to the nation’s economic activity, and it’s showing no signs of slowing down. Outsourcing enables businesses to slash costs whilst at the same time maintain and rebuild their companies. > Coronavirus (COVID-19) is forcing a lot of companies to review their traditional staffing, offshore, and Work-From-Home (WFH) options. Get the complete toolkit, free Learn moreīefore we get to the list, here’s a brief background of the BPO industry in the Philippines. If you want to connect with these or any of the 700+ outsourcing suppliers that we have on our list below or across our site, you can browse our BPO directory or get a free independent quote. Outsource Accelerator also publishes the Top 40 Call Centers in the Philippines, which covers the larger, more traditional high-volume call centers which typically offer voice and customer service (CS) services and cater to multinationals and enterprises. Typical BPOs can also be referred to as “seat leasing” or “staff leasing” and may also offer virtual assistant (VA) services, staff augmentation, and a range of ‘non-voice’ services. The newer generation of outsourcing firms typically offer a broader range of staff roles, on more flexible terms, at a lower margin (transparent pricing), and cater more to the small- and medium-sized business (SMB) sector clients, instead of the bigger enterprises. ![]() In the context of the Top 40 BPO companies in the Philippines list, business process outsourcing (BPO) firms are categorized as the newer, and typically smaller, firms that offer the modern form of outsourcing. Outsourcing is a broad category that covers many different staffing solutions and outsourcing firms. You may also check out our Top BPO Outsourcing lists per country here:īusiness Process Outsourcing (BPO) definition Get 3 free quotes 3,000+ BPO SUPPLIERS Learn moreĮxplore our outsourcing directory now. Whether you’re a solopreneur, SME owner, or a corporate executive, we can help you find the most suitable outsourcing provider for your business. We list over 3,000 BPO firms located across the globe in our global directory, and we provide detailed information, price guides, and reviews. Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. Top 40 Outsourcing Companies in the Philippines These are just some of the companies that placed their trust in the human capital of the Philippines and built incredible world-class outsourcing operations as a result. Navigating the outsourcing suppliers can be tough - especially if you’re new to outsourcing or not based in the country (which most clients aren’t).Īs a result, we have compiled this review of the most notable 40 BPO companies in the Philippines. It is the single largest sector and employs over 1.2 million people, spread across some 700 outsourcing companies. The BPO (business process outsourcing) industry plays a vital role in the emerging economy of the Philippines and contributes over 11% to the GDP. UPDATED: This is the Top 40 BPO Outsourcing Companies in The Philippines for 2022.
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